Is Eshakti Ethical? Custom Clothing vs. Fast Fashion

Is Eshakti ethical? Custom clothing

I received a free item from Eshakti with no requirements regarding editorial direction. Please note that this post was originally published in 2018 and some details have changed. This post was reviewed in 2021 and one update was made (see below).

In 2014, when I was just a baby ethical blogger, Eshakti reached out to me and offered one of their custom dresses for review. I asked them to send me information on their production standards first, and they promptly responded with information that struck me as transparent and reasonable, so I agreed to the collaboration.

I featured a vintage-inspired cotton dress with custom-length sleeves. It’s a dress I still wear today to weddings and other special events, and I always get compliments on it. 

I’ve gained about 6 pounds since I originally received it, but the high quality, woven cotton still fits me like a glove, and I’ve “grown into” the sleeves as my arms have expanded (ah, aging).

Eshakti reached out to me again in 2018, and again I asked them for production standards. They directed me to this, publicly available on their site:

Is Eshakti Ethical?

eShakti upholds the labor laws of India in letter and spirit. We have a minimum age requirement of 18 and exceed the minimum wage amount by 70%. We comply with all applicable laws and regulations relating to benefits.

What You Should Know About India’s Labor Laws

India just introduced a national minimum wage with other guaranteed rights and benefits in the fall of 2017, though it is unclear to what extent this policy has been implemented. According to Labour Behind the Label’s 2015 analysis, India’s minimum wage is about 4x less than a living wage, but the new minimum wage standard would be about half the calculated living wage.

Compare this to the US, where the average state minimum wage is around $7.20/hour and the calculated living wage for a family is closer to $15.00/hour. I make that comparison simply to point out that pay disparities are  not just an issue in “foreign” countries.

Now, if you remember my interview with CAUSEGEAR owner, Brad Jeffery, Indian employees in his model requested 5x the national minimum wage to make ends meet. So Eshakti makes no claims to operate as a visionary business model. But if you look at the minimum requirements of the Fair Trade Federation, you’ll also see that there is no single equation or standard for determining a fair wage.

This varies by company and location, as well as what product is being made. As my friend Hannah has pointed out, there are dozens of branded fair trade companies that barely meet the requirements. This is perhaps more troubling than a company that makes no claims of social good.

All that to say that, all things considered, Eshakti is not operating under a sweatshop model. And thanks to changing labor laws and improvements in their system, they are actually offering a more consistent wage than they were the last time I wrote about them. They’ve also taken a very forthright approach in discussing their standards.

Is Eshakti ethical?

Eshakti’s Approach: Custom & Made-to-Order

I am by no means suggesting that Eshakti‘s production standards are a beacon of ethics. But I decided to talk about them again for one simple reason: they are providing a service badly needed in today’s fast fashion, ready-to-wear industry.

Custom Clothing

Over the years, I’ve received numerous requests to feature plus size clothing, but it’s actually really difficult to find a variety of brands that offer expanded sizing and also understand that clothing isn’t one size fits all in terms of proportions.

There are some brands, like Eileen Fisher and Elizabeth Suzann, that offer plus size lines but their clothes are single genre – they tend to be muted and drapey – and that’s simply not everyone’s cup of tea.

Eshakti is unique because:

  1. All clothing is made-to-order
  2. They offer clothing in sizes 0-36
  3. Clothing styles are diverse, and tend to be brighter and more tailored than other made-to-order brands
  4. You can pay a small upcharge to customize your clothing based on your dimensions and specific silhouette preferences

In 2014, I opted to change the sleeve length of my dress. But this time around I thought I’d put Eshakti to the test and send them my measurements for a totally custom garment. Even though I can squeeze into a lot of “standard size” clothing, my upper body is normally a full size smaller than my lower body, which makes getting the right fit on dresses particularly difficult.   

For instance, if I would have purchased a dress like this in standard sizing, I would have likely had gapping at the bust (they don’t make ’50s style dresses for small busted ladies) and some tightness as the waist transitions to the hip.

Because I could put in precise sizing, instead I received a dress that fits correctly at every portion, and that means I didn’t waste time and money – or material – purchasing a garment that doesn’t really suit me. (This dress is 100% cotton, lined, has a side zipper, and costs $89.95 with a $9.95 upcharge for customization.)

Why Custom, Made-to-Order Makes Sense

Indie companies like Elizabeth Suzann and Not Perfect Linen make all or most of their products to order, but they don’t offer comprehensive customization.

Any made-to-order garment is going to offer these advantages:

  1. Less fabric waste
  2. No overstock
  3. Potential to change hem length before fabric is cut

But when you add in custom sizing, you provide additional benefits:

  1. The item fits as intended, so does not need to be tailored, meaning even less fabric waste
  2. The consumer is less likely to over-buy in an attempt to find the right fit
  3. People with proportions well outside the “industry standard” (in a variety of iterations) can purchase clothing that fits the first time
  4. A closet of custom goods increases long term wardrobe satisfaction and should contribute to reduced overall consumption

There was a time before massive industrialization when garments were always cut to individual proportions. Yes, per-item clothing was more expensive, but it also meant that people didn’t have to feel like they were “wrong” if they didn’t fit in standard sizes.

Today’s ready-to-wear, cheap, disposable fashion industry has managed to wreck the environment, dehumanize its workers, and contribute to mental health issues by misleading consumers to believe that they need more things in order to feel like they matter, and then adding salt to the wound by refusing to ensure that those things actually fit. 

Is Eshakti the answer? 

Time will tell. They have a lot they could improve upon, and I know I’d be willing to pay 1.5x if not double their current prices if they could ensure that their employees were being paid a living wage.   

But they are offering a service, and a model, that I wish other companies would emulate. Custom, made-to-order clothing is more environmentally responsible and honors the dignity of all people regardless of their size.

If you shop with them, I recommend choosing natural textiles, like cotton, over synthetics. What do you think? 

Shop Eshakti here.

Leah Wise

Leah Wise is the founder of StyleWise Blog. She has been writing, speaking, and consulting on sustainable fashion, the fair trade and secondhand supply chain, and digital marketing for over ten years. An Episcopal priest, Leah holds a B.A. in Religion from Florida State University and an M.Div. from Yale Divinity School. When not working, you can find her looking for treasures at the thrift store.

May we recommend...


  1. Thank you for doing the research on this company. I am using Eshakti to customize my wardrobe a little at a time for the reasons you specified. I’m 6′ tall and plus size so finding clothing that fits well is a challenge. I have 3 dresses from EShakti and I love them.

  2. thank you for your thoughtful analysis. I just received my first EShakti dress, and I like it very much. I have an unusually long torso, so I haven’t yet attempted to order something with a set-in waist. I really appreciate your nuanced insight into the ethics of their production model, which will help me decide whether to order from EShakti again.

    1. Thank you! I have had a good experience with eshakti, but now that they’ve removed their production info from the site, it is unclear what has changed in their ethics.

    2. @Leah Wise, their About Us page does still have a statement about complying with Indian labor laws (saying they are “fully compliant and wholeheartedly support” them and then outlining what sort of things those cover) and a 4-point labor policies bit about covering health & life insurance, pensions, offering COVID vaccines, and their COVID protections for workers. (I landed here while googling to see if there was any independent verification anywhere.)

      1. Thank you! I couldn’t find that information last time I checked the site to update this post!

  3. thank you thank you. I’m loving Eshakti. I order a not custom sized dress and it is beautiful and well made. Being a master seamstress myself I can tell. The shelves were too tight and I reached out to customer service and asked if I could buy a yard of the fabric so I could fix the shelves myself. No charge and a few days later a yard of fabric was delivered to my door. Since your review is four years old would you consider updating it? I want to support ethical businesses and Eshakti seems to fit the bill.

    1. I’m glad you’ve had a great experience! Unfortunately, I did some sleuthing earlier this year and discovered that they have taken down their ethics statement, which isn’t a good sign. It’s doubtful that they have improved their supply chain, especially in light of Covid.

  4. Thanks for covering this. I’ve ordered two dresses from them so far, one custom, one not, and both are among my favorites in terms of quality and fit. I’ve always wondered about their “behind the scenes,” so I’m happy to read you’ve done some homework.

    But the other comment has me concerned. Have you had a chance to do any more research?

    1. I haven’t. I don’t have a direct contact there so I will have to go through standard customer service.

  5. Thank you for covering eShakti. I’ve ordered very well-made tops and dresses from them 2010-2015 but not recently. I went to the linked text you had included from their site proclaiming they paid 70% over minimum wage but that link is broken. Also, their site no longer describes their labor practices as I know it used to. It just vaguely says they have offices in New York and India. I wonder if they have changed their labor practices, which previously sounded fair to me. I hope not 🙁

    1. That sounds concerning! I will try to do some sleuthing when I have some time, but in the meantime, thanks for letting me know!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.